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Compliance / Trust

Trust, stated operationally.

Security controls, privacy posture, subprocessors, and what we do not claim without evidence.

In forceUpdated July 21, 2026Public build

On this page

  1. Commitments
  2. Controls
  3. Privacy
  4. Roadmap
  5. Contact
Trust & security ↗

01

Commitments

  • Local-first desktop with team sync by choice
  • No sale of personal data; no ad trackers for cross-site profiling
  • Card data handled by Stripe (PCI); Etch does not store PANs
  • Coordinated vulnerability disclosure via SECURITY.md

02

Baseline controls

  • TLS in transit; Argon2 passwords; rotating refresh tokens
  • Workspace secrets encrypted at rest (ChaCha20-Poly1305 AEAD)
  • Tenant isolation checks on scoped APIs; rate limits on auth
  • CI security scanning (CodeQL, cargo-audit, web-ci)
  • Staging isolation; backup + deploy rollback procedures

03

Privacy surfaces

Privacy Policy · Subprocessors · Privacy request · DPA template · DMCA process

04

Certification roadmap (not yet certified)

  • SOC 2 Type I readiness when enterprise demand warrants
  • Independent penetration test residual
  • ISO 27001 / 42001 evaluation residual
  • Counsel sign-off to take Terms/Privacy in force

05

Contact

Security and privacy: contact@weareinformal.com

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ETCH
Etch by Informal Content AgencymacOS · Apple SiliconLocal-first · Team sync by choice
PrivacyTermsRefundsTrustSubprocessorsAccessibilityDMCADPAPrivacy request